Privacy Policy
At Accent Innovations, accessible from our online platform, we are deeply committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our modern, minimalist phone accessories. By accessing or using our service, you signify your agreement to the terms of this Privacy Policy.
Information We Collect
We collect various types of information to provide and continuously improve our services to you:
- Personal Information You Provide: When you make a purchase, create an account, or contact us, we may collect personal details such as your name, shipping address, billing address, email address, and phone number. Payment information (e.g., credit/debit card details) is processed directly by secure third-party payment gateways, and we do not store sensitive payment card data on our servers.
- Usage Data: We automatically collect information about how you access and use our service. This Usage Data may include your device's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Transaction Data: Details about the products you purchase and the date and time of your transactions.
How We Use Your Information
Accent Innovations uses the collected data for various purposes, primarily to fulfill our contractual obligations to you and to enhance your experience:
- To provide and maintain our service, including processing your orders and delivering products.
- To manage your account and provide you with comprehensive customer support.
- To notify you about changes to our service.
- To allow you to participate in interactive features of our service when you choose to do so.
- To improve our website, products, and services based on your feedback and usage patterns.
- To monitor the usage of our service and detect, prevent, and address technical issues.
- To send you marketing and promotional communications about our products, special offers, and events that may be of interest to you, in accordance with your communication preferences.
- To comply with legal obligations and protect our legitimate business interests, such as fraud detection and security.
Legal Basis for Processing Personal Data
For users located in the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the specific context in which we collect it:
- Performance of a Contract: Processing your data is necessary for the performance of a contract to which you are party (e.g., processing your order).
- Your Consent: We may rely on your consent to process certain data (e.g., for direct marketing purposes).
- Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services, preventing fraud), provided these interests do not override your rights and freedoms.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
Disclosure of Your Information
We may share your personal information in the following situations:
- With Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business (e.g., payment processing, shipping and logistics, web hosting, analytics), or servicing you, provided those parties agree to keep this information confidential and comply with relevant data protection laws.
- For Business Transfers: If Accent Innovations is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- For Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Accent Innovations, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
Data Security
The security of your data is paramount to us. We implement a variety of industry-standard security measures to maintain the safety of your personal information, including encryption, firewalls, and Secure Socket Layer (SSL) technology for data in transit. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Data Retention
Accent Innovations will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Your Data Protection Rights
Depending on your location and applicable data protection laws (such as GDPR), you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure ("Right to Be Forgotten"): You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
If you wish to exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service effectively.
Examples of Cookies we use:
- Session Cookies: Essential for the operation of our service (e.g., keeping you logged in).
- Preference Cookies: Used to remember your preferences and various settings (e.g., language or region).
- Security Cookies: Used for security purposes.
- Advertising Cookies: Used to serve you with advertisements that may be relevant to you and your interests, based on your browsing habits.
Children's Privacy
Our service is not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Websites
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by postal mail at:
Accent InnovationsPlot No. 456
Industrial Area, Sector 7
Noida, Uttar Pradesh 201301
India